Privacy Policy
LAF Flexitank Services Sdn Bhd
Effective Date: 10 April 2026
This Privacy Policy is provided in English. A Bahasa Malaysia version (“Dasar Privasi”) is available via a separate page.
1. Introduction
LAF Flexitank Services Sdn Bhd (“we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, submit enquiries, or use our services.
2. Personal Data We Collect
We may collect and process the following personal data:
2.1 Information You Provide to Us
- Name
- Company name
- Contact number
- Email address
- Business-related information submitted through contact forms, quotation requests, or other enquiries
2.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website addresses
- General website usage and interaction data
3. Purpose of Collecting Personal Data
We may collect and use your personal data for the following purposes:
- To respond to your enquiries and provide customer support
- To provide quotations, services, and business transactions
- To improve our website, services, and customer experience
- To maintain internal records and administrative purposes
- To comply with applicable legal and regulatory requirements
- To send you marketing communications where you have consented
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to better understand how visitors use our website.
We use Google Analytics to collect information about website traffic and visitor behaviour. This may include your IP address, browser type, device information, pages visited, and interaction data.
This information helps us analyse website performance and improve user experience. You may disable cookies through your browser settings.
5. Disclosure of Personal Data
We may disclose your personal data to:
- Service providers, contractors, and professional advisers
- IT, hosting, and analytics providers
- Regulatory authorities where required by law
We do not sell your personal data to third parties.
6. Transfer of Personal Data Outside Malaysia
Your personal data may be transferred to, stored, or processed in locations outside Malaysia where our service providers or business partners are located. We will take reasonable steps to ensure that such data is handled in accordance with this Privacy Policy and applicable laws.
7. Protection of Personal Data
We take reasonable and practical steps to protect your personal data from unauthorised access, misuse, disclosure, or loss.
8. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfil the purposes stated or as required by law.
9. Your Rights
Subject to the PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent to processing
- Request cessation of processing for direct marketing purposes
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe mechanism where available.
A reasonable administrative fee may be charged for processing data access requests, where permitted by law.
10. Data Accuracy
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date.
11. Consequences of Non-Provision
The provision of your personal data is voluntary. However, failure to provide such data may result in our inability to respond to your enquiries, provide quotations, or deliver our services.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
14. Contact Us
If you have any questions or wish to exercise your rights, please contact:
LAF Flexitank Services Sdn Bhd
Email: info@lafflexitank.com.my
Phone: +603-31767918
Fax: +063-31767919
Address: No. 11, Jalan Sultan Alauddin 2, Bandar Sultan Suleiman, 42000 Pelabuhan Klang, Selangor, Malaysia